As announced here, as part of the Club’s ongoing review to improve how we sell tickets, we are making changes to the Local Members and Local General ticket sales that are available to local supporters, by introducing a new ballot process. 

Tickets purchased during the local sales cannot be forwarded or distributed.

PREMIER LEAGUE

CHELSEA

LOCAL MEMBERS SALE BALLOT

Ballot Entry Period Opens

11am Monday 7 October

Ballot Entry Period Closes

10am Tuesday 8 October

Payment taken & Tickets Allocated for Successful Supporters

From Friday 11 October

 

LOCAL GENERAL SALE BALLOT

Ballot Entry Period Opens

11am Monday 7 October

Ballot Entry Period Closes

10am Tuesday 8 October

Payment taken & Tickets Allocated for Successful Supporters From Friday 11 October

BALLOT RESULTS

Ballot Results

Successful supporters will receive a confirmation email once tickets have been processed and the personal details section of My Account will be updated to show if they have been successful.  

Supporters who are unsuccessful will not receive an email, but the personal details section of My Account will be updated to confirm they have been unsuccessful.  

 

How does the ballot process work?  

  • Eligible supporters will be able to enter the ballot for tickets for up to four eligible supporters. 

  • Credit / Debit Card details will be requested during the ballot entry process, but payment for tickets will only be taken for supporter bookings successful in the ballot.    

  • Seats will automatically be allocated to supporters who are successful in the ballot, meaning you will not need to join an online queue to purchase tickets.    

  • ​Supporters who are successful will receive an email confirmation. The personal details section of  My Account will also be updated to show if they have been successful. 

  • Supporters who are unsuccessful will not receive an email, but the personal details section of My Account will be updated to confirm they have been unsuccessful. 

  • If your payment is attempted but is then declined by your bank, the system will automatically move on to the next ballot entry and we will be unable to allocate tickets to you and those you entered the ballot with.

  • Please note: If you were originally successful in the ballot but your payment failed, you will see a cancelled reservation in the ‘Reservations’ section of My Account.