Supporter ServicesContact Us

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If you need help with any Club services, including Ticketing, LFC Official Membership and the Official Liverpool FC Store, you can find useful information and answers to frequently asked questions on our Help Centre.

You can also contact our Supporter Services team for help with any of the above, or for general Club enquiries or complaints. We’re normally available Monday to Saturday.

Supporter Services Opening Times

Ways to Contact Supporter Services


Press the chat button on the bottom-right of the screen to start a chat with us. Please note, you must accept cookies on for the Live Chat button to appear.


Fill in our contact form and we’ll email you back. We aim to respond within 48 hours.

Social Media

Contact us on X - Follow @LFCHelp for important ticketing, matchday and other Supporter Services updates. You can also Direct Message us. We aim to respond within 4 hours.

Contact us on Facebook - Send us a message through our Liverpool FC Help page. We aim to respond within 4 hours.

Visit the Ticket Office at Anfield

The Ticket Office is located underneath the Kop stand. You can contact us about ticketing using the options above, but if you're at Anfield you can also visit us in person.

Accessible Contact Options

Any supporters who are registered with the club as disabled, or who have accessibility needs that prevent them from using our online contact options, can also call us on 0151 264 2500. Our phone line is open Mon-Fri 8.15am-4pm and Saturday 9am-3pm.