Frequently Asked Questions
Get answers to most questions fast with our FAQs - just choose the topic or enter a keyword (e.g. "tickets") in the search box. You can access our FAQs by clicking here.
If you still have a question, please email us by clicking here. We aim to respond to your enquiry within 5 working days.
Liverpool Football Club
TICKET OFFICE - From Monday 6th July 2015 until further notice, the Ticket Office windows will be temporarily unavailable due to essential work being completed as part of the ongoing expansion of the Main Stand. Contact can still be made through the 'FAQs' and 'Ask a Question' links above and via the telephone lines. Supporters will also be able to make an enquiry and request information at Anfield by visiting the Centenary Stand, which will be open Monday to Friday, 8.15am until 3.45pm, and Saturday from 9.15am until 3pm.
Ticket Line - 0843 170 5555* (To purchase Disabled Supporters Tickets, press option 2)
International Ticket Line - +44 151 907 9399**
Customer Service or Membership enquiries - 0151 264 2500 (For Disability Enquiries, press option 3)
Retail Enquiries - 0151 907 9500**
Museum and Tour bookings - 0151 260 6677**
Hospitality - 0151 263 9199**
Events team - 0151 263 7744**
The Boot Room Sports Cafe - 0151 906 1892** (Anfield)
*Calls to this number cost 5p per minute from a BT landline. Calls from other networks may vary and from mobiles will be considerably more.
**The cost of the call will depend on which country you are calling from.
If you are calling regarding Tickets, Customer Service or Membership, lines will be open:
Monday - Friday 8.15am - 5.45pm
Saturday - 9.15am - 3.00pm
If you are calling for The Retail Team, lines will be open:
Monday - Friday 9.00am - 5.00pm
Saturday from 9.00am - 1.00pm
Please note our Anfield Ticket Office window opening hours are:
Monday to Friday 8.15am - 3.45pm
Saturday 9.15am - 3.00pm
HOME MATCH DAYS - Please note that on home match days, the Customer Service telephone line will remain open until kick-off time. All other opening times are subject to change.
Our hospitality team are available Monday - Friday 9.00am - 5.00pm.
If you're looking to book a meeting or event, your wedding or party, then click here for more information.
Please note the events team do not sell match tickets or deal with ticket related enquiries.
Tour and Museum
Tours are run 7 days a week, depending on fixtures. To check times of a tour or to book a tour please click here
The museum at Anfield is open 7 days a week, 9am-5pm and last admission 4pm. Last admission on match days is 1 hour before kick off and the museum closes 45 minutes before kick off. It does not re-open after the game.
For more information regarding each retail store, including opening hours, please click here and select the store you require.
The Boot Room Sports Cafe
The Boot Room is located at Anfield Stadium and is open from 11am. For more information please click here