'I asked Kenny to talk slower'
Few members of staff have seen as much or given as many years of service to Liverpool Football Club during the last three decades as Teresa Winter.
The Anfield cleaner and former tea lady, Teresa has seen the club lift 19 major honours under nine first-team managers.
But now, after three decades, she has decided to hang up her mop and duster and is looking forward to putting her feet up for a well-earned retirement.
As she prepared for one final shift we sat down with Teresa to reflect on her time at the club.
Arriving in January 1983, Teresa joined the club when they were at their all-conquering best - the 'glory years' of the 1980s, a time she looks back on with great fondness, under one Reds boss in particular.
"There have been nine managers but it was only Kenny, you couldn't better him," said Teresa.
"I know people talk about one big happy family, but we were. Everybody knew each other, we were all treated the same.
"That's when I used to be tea lady. When Kenny became manager he wanted all the YTS and the first team to be together; we used to cook them a bit of lunch and make Kenny's tea and his boiled egg and breakfast. They were happy days."
The players were not always on their best behaviour, however, as Teresa recalled instances when Kenny and his team would leave them a little confused or embarrassed.
She continued: "Kenny had a very dry sense of humour, as you know. Quite honestly he used to talk to you and he would do it on purpose, I know he did.
"He would mumble his words on purpose; in the end I'd say 'Kenny, talk a bit slower, I can't understand a word you're saying.'
"They were practical jokers. There was filming here once, back in the '80s. We were doing them a bit of lunch in the kitchen, and the cameras were rolling, and they all came in the tiniest pair of shorts you have ever seen in your life.
"Thankfully they only showed their legs, because our faces were absolutely beetroot. They were fun guys."
Sitting in the trophy room at Anfield, Teresa cites the location as an example of how much the club has changed and explains how working for such a successful team can have its downsides.
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"I've cleaned these trophies for 30 years, and we've had more work as time goes on. The trophy room just kept growing and growing and we had more and more to do," Teresa joked.
"The club has just grown and grown, we have all kinds of different functions now and people from all around the world coming in."
How much did her help contribute to that success?
She added: "When the players came in the morning before training, because they didn't have any of these special diets then, they just came in and had whatever was going.
"They had eggs, cheese and ham and all sorts, and toast. Lunch times we just used to do toasted sandwiches or used to make them Scouse and lasagne.
"I tell you what; they won everything on that, so maybe we helped a little."
Memories of the good times, though, lead Teresa to also recall some of the more difficult moments - including an event which demanded that the whole club came together.
"Hillsborough was a very traumatic time," she said.
"Everybody mucked in, though. You couldn't fault Kenny and Marina, they were on those phones for 15 hours a day, and the players were brilliant.
"Being there as well, it was hard. We opened up the Carlsberg suite and it was just open house, sometimes the only way to cope for a fortnight after was to have a little tipple."
A familiar face for Reds legends returning to Anfield, the job Teresa now departs is very different to the one she started all those years ago - and it is with a heavy heart that she says goodbye.
"I'm going to miss working here a lot; the ex-players will come here on matchdays, and I will see a lot of them and they'll say 'good God Teresa, are you still here?'. I'm getting nearer and nearer the door each game.
"It wasn't a bad place to work really, they look after you, and you enjoyed coming to work as every day was different."