Due to the extenuating circumstances surrounding World Choice Sport’s cancelled and rearranged flights to Kiev, Liverpool FC is offering a full refund on match tickets bought directly from the club for supporters who were booked on the cancelled WCS flight numbers ET8704 and ET8706, and those who were originally booked on flight ET8700 but could not travel on this rearranged flight, only.

Anfield

Refunds will be offered on Saturday May 26 between 10am and 3pm to supporters who come to the ticket office at Anfield with;

  • Confirmation of your flight cancellation
  • The match ticket booking confirmation email that was issued by LFC when the tickets were booked
  • The original ticket (which LFC will retain after the refund is processed)
  • Valid photo ID (Passport or Driving Licence) for either the lead booker or named traveller (dependent on who is claiming the refund)

By post

If you are unable to visit the ticket office in person between these times, supporters can apply for a refund by post by sending the information below to the following address: UEFA CL Final Refunds, c/o The Ticket Office, Liverpool Football Club, Anfield Road, L4 0TH. 

  • Confirmation of your flight cancellation
  • A print out of the match ticket booking confirmation email that was issued by LFC when the tickets were booked
  • The original ticket (which LFC will retain after the refund is processed)

Please note the club will only refund tickets to those who applications have a postmark of Friday May 25 and Saturday May 26. No refunds will be issued to those applications with a postmark later than May 26.

The club recommends that fans send their applications back by recorded delivery to ensure receipt. LFC takes no responsibility for tickets lost in the post.

Important Information

  • All refund requests will be cross-referenced with the aircraft passenger manifest list for each of the cancelled and rearranged flights as listed above.
  • If more than one match ticket was bought on the booking we will only refund those whose flights were cancelled or rearranged as listed above.
  • All refunds will be made to the card used to make the payment on the original booking and not to the person whose name relates to the ticket (if this is different). No cash refunds will be issued. Refunds may take up to seven days to appear on your bank statement from the time of issue.
  • No tickets refunded will be available for resale (either in the UK or in Kiev) as these tickets are non-transferrable under UEFA regulations and therefore fans are asked not to visit the ticket office to try to buy tickets.
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