These rules apply to the ballot process for tickets to attend the UEFA Champions League Final to be played at Estadio Metropolitano, Madrid on Saturday 1 June 2019
Ballot Rules
In these terms and conditions (except where a different interpretation is necessary in the context) the words and expressions set out below shall have the following meanings:
Applicant: Season Ticket Holders, Members and/or Fan Card Holders who meet the Entry Criteria.
Club: The Liverpool Football Club and Athletic Grounds Limited
Event: UEFA Champions League Final 2019, 1 June 2019
Entry Criteria: Season Ticket Holders, Members and Fan Card Holders who have attended six (6) prior games in this season's UEFA Champions League competition (home or away) only.
REGISTRATION PERIOD FOR ADULT TICKETS
Start Date: 9am Friday 10 May 2019
End Date: 8am Monday 13 May 2019
Notification Date: Thursday 16 May 2019
Redemption Period: From 8.15am Friday 17 May until 8am Saturday 18 May.
REGISTRATION PERIOD FOR ADULT/JUNIOR, WHEELCHAIR AND AMBULANT TICKETS
Start Date: 9am Thursday 9 May 2019
End Date: 8am Friday 10 May 2019
Notification Date: Thursday 16 May 2019
Redemption Period: From 8.15am Friday 17 May until 8am Saturday 18 May.
1. Applicants must satisfy the Entry Criteria to register in this ballot at the time of entry. Any entry which may be accepted that does not meet the Entry Criteria will be invalid.
2. For the avoidance of doubt, entry in the ballot does not guarantee a ticket.
3. Entries are limited to one entry per Applicant. No bulk or third party entries will be accepted and Applicants making duplicate entries will be disqualified. There is a strict limit of one (1) ticket per Applicant.
4. Entries to the ballot will only be accepted from the Start Date to the End Date inclusive.
5. The successful Applicants will be selected at random on the Notification Date and will be sent an email notification ("Notification") with information on how to purchase a ticket. Unsuccessful Applicants will also receive notification. All notification emails will be sent on the Notification Date. It is a responsibility of the Applicant to check their emails after submission of their Application and on the Notification Date. The Applicant must ensure that their contact details are accurate at the time of entry and notify the Club of any change of contact details.
6. The successful Applicants will be selected at random by the Club’s appointed independent adjudicator. The independent adjudicators' decision as communicated to the Applicant by the Club is final. No correspondence will be entered into by the independent adjudicator with any Applicant.
7. Successful Applicants must purchase a ticket during the Redemption Period. If a successful Applicant does not purchase a ticket by the end of the Redemption Period, such Applicant forfeits all rights to purchase such ticket.
8. Applicants who are not initially successful will be held on a waiting list. If and when tickets become available, an offer of tickets will be sent to the next Applicants on the waiting list in the order that the draw was made.
9. Tickets are non-transferable. Only the named successful Applicant is eligible to purchase a ticket and to gain entry to the Event. If you attempt to gain entry to the Event with a ticket that is not registered in your name you will be refused access.
10. If a successful Applicant is no longer able to attend or otherwise withdraws, that Applicant should notify the Club as soon as possible. Any tickets which will not be used will be offered to the next person on the waiting list by random selection.
11. Entry into the ballot constitutes acceptance of these terms and conditions as final and binding. Entries which are not in accordance with the terms and conditions will be disqualified.
12. All ticket purchases are subject to the relevant Ticketing Terms and Conditions which can be found on the Club’s website at www.liverpoolfc.com.
13. No responsibility is accepted by the Club for late or lost Applications and proof of sending an Application is not proof of receipt.
14. The Club reserves the right to suspend, cancel or modify these ballot terms and conditions at any time (and for any reason) with or without notice.
15. Neither the Club nor its representatives shall be liable for any direct or indirect loss suffered as a result of any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or other matter outside its or their reasonable control which may result in any email, Application or Notification being not properly registered or recorded, sent or lost.
16. These terms and conditions are governed by English law and shall be subject to the exclusive jurisdiction of the English courts.