The Every Seat, Every Game policy aims to protect and enhance the Anfield atmosphere by ensuring that as many seats as possible are used on matchdays and to also increase access to tickets for all supporters.
Season ticket holders must ensure their seat is used for at least 15 Premier League home games per season, to avoid any risk to renewing their season ticket for future seasons.
If you are unable to attend a Premier League home game the options available are below.
Return your ticket to the Club using the Ticket Exchange If you return your seat for a Premier League home game via the Ticket Exchange and your seat is re-sold, you will receive 100% of the cost of your seat back (i.e. the value of your season ticket divided by 19 games). You have the option to receive your money back in the following ways:
Choose for the funds to be added to your Ticket Cash account after the game has been played. Any funds you hold within your Ticket Cash account can be spent against future online ticket purchases.
Have the funds transferred directly to your bank account within 10 days after the game has been played. We encourage season ticket holders who are unable to attend a Premier League home fixture to post their ticket on the Ticket Exchange as early as possible to maximise the opportunity for re-sale. However, if you post your ticket on the Ticket Exchange and is doesn’t sell, although you will not receive the cost of your ticket back, it will still be counted as a used seat. Click the link below for more information on the Ticket Exchange, including times of when the Ticket Exchange is open for any given fixture.
Option 2 - Forward your ticket to registered Friends or Family You can forward your ticket to one of your registered Friends and Family members in a secure way.Sharing your ticket via our Ticket Forwarding service for a Premier League home fixture will still be counted as a used seat. Click the link below for full details on Ticket Forwarding.