I am a 'PRIORITY RIGHTS HOLDER'... How can I buy tickets for?
- Priority Rights Holders with a Ticket Entitlement Certificate are entitled to purchase tickets (a maximum of 1 ticket per Priority Right held) for Home Cup matches, Semi-Finals and Finals.
- Selling details for each game are advertised on our website and in the local press, the Liverpool Echo.
Please Note - entitlement for Priority Rights Holders does not include any Premier League home or away games or away cup matches. Please refer to the ticketing guide for if you are not a Season Ticket Holder, Member of Fan Card Holder
New for season 2016/17
As part of our ongoing service commitment to fans, we are pleased to advise an improved service for Priority Rights Holders.
Priority Rights Holders will now have the opportunity to purchase tickets when eligible, online throughout the 2016/17 season. This will allow us to provide a more efficient service by removing the need to queue at the Ticket Office or Booking Line, and will also allow the selection of seats from a wide range of available locations within the stadium.
Priority Rights Holders should receive two letters week commencing 22 August 2016, which will provide the following details required for purchasing tickets online:
- Priority Rights Holder Member number*
- Password (the letter containing your password will sent separately)
*If you hold the rights for more than one ticket entitlement, you will be provided with one Priority Rights Member number per entitlement. You will be sent the details for each ticket entitlement in separate letters.
Once you have logged in for the first time using the unique details sent to you, you will also be able to change your password in the 'Update Details' area of 'MyAccount'. Please also update your email address and mobile telephone number so we can send you updates on your ticket purchases.
Questions and Answers
Q. How do I buy tickets online?
A. A 'step by step' guide will be published here soon and will provide you with the information required for the online ticket buying process.
Q. I am entitled to more than one ticket, how do I ensure I can purchase tickets together?
A. You will be provided with one Priority Rights Member number and password per ticket entitlement. You will need to link these accounts in order to purchase tickets together; full details on how to do this can be found by logging in to 'My Account' and selecting the Friends and Family option. Alternatively, our Customer Services Team (0151 264 2500) can provide you with the support you need and talk you through the process.
Q. Will I still be able to buy tickets at the Ticket Office or on the booking line?
A. The Ticket Office and Booking Line will be available ONLY for the first FA Cup and League Cup home games during Season 2016/17. This will allow us to support you with any questions you have with regards to the online process for future purchases.
Q. Can I purchase for any Season Tickets/Memberships I hold during the specific Priority Rights Holders sales?
The Priority Rights Holders sales are for supporters with a Priority Rights ticket entitlement only. Priority Rights holders can still purchase tickets with Season Ticket Holders and Members during the relevant Season Ticket/Members sales, subject to availability.
Q. Will I still receive paper tickets for my ticket purchases?
A. Yes paper tickets will still be issued for each ticket purchased.
For any further support or guidance or if you have any enquiries please contact our Customer Services Team on 0151 264 2500, Monday - Friday 8.15am - 5.45pm, Saturday - 9.15am - 3pm.