You must be 16 years old to attend without an adult with you.

What is the minimum age you can attend on your own?

No. All under 16's must be sat next to an adult who you came with. If there are any issues on arrival please speak to a steward who will contact a safeguarding steward to support.

If I am 13 can I sit on my own?

Your parent should accompany you to the toilet so that you do not get lost. Anfield is a big Stadium and it is easy to become disorientated and lose your way around and the location of your seat.

Can I go to the toilet without my parent?

Whilst you can be served at the bar with food, ideally your parent should accompany you to avoid you getting lost or disorientated. Stewards will ask you to return to your adult if you enter the concourse alone.

Can I buy food at the bar and go without my parent?

Whilst you are at Anfield your child is your responsibility, you should not leave your child unaccompanied in their seat. You need to think about what you would do if there was an emergency or evacuation and your child was left unaccompanied.

As a parent, can I leave my child in their seat whilst I go to the bar/food stand?

No. You must always have sight of your child whilst at Anfield. Anfield on a matchday is a big and busy place and it is easy for children to become disorientated.

Can my child be left in the cage playing football or in the Fan Zone whilst I collect tickets?

Ideally when planning to come to Anfield you should talk to your child about what they should do in this situation. Once at Anfield familiarise yourself and your child with the surroundings and identify a place/landmark that you will go to if you become separated i.e. The Shankly Statue. Ask a Safeguarding Steward for a wristband for your child, you can write your contact number and seat number on the wristband and this will help if you and your child become separated. Show your child what a steward looks like and advise them to go to them if you do become separated.If you do become separated from your child alert the nearest steward, they will be able to help you.

Where shall I go if I lose my child?

If you become separated from your parent, carer or personal assistant do not leave the Stadium, go to your nearest steward and they will help you. If you have arranged a meet up place tell the Steward.

Where do I go if I lose my parent/carer/personal assistant?

The Stadium can be a loud and daunting experience for a child, you should prepare them in advance about how loud the Stadium may be. If fans are acting inappropriately around you notify your nearest steward.

What should I do if fans are behaving aggressively / drunk around my child?

No. To enter the Stadium all children under 16 must be accompanied by an adult who is aged 18 years or older.

Can my child who is 13 years old go to the game with his cousin who is 16?

No. The Hospitality areas are classed as licensed premises you will need an adult to accompany you.

I am 16 years old and I have been given a ticket for one of the Hospitality Lounges, can I go in on my own?

Yes. You can bring a baby to the Stadium, but they must have a valid match ticket and an allocated seat, even if they are a baby in arms.

Can I bring a baby into the Stadium?

Listen to any instruction given on the PA system, listen and do exactly what the Stewards are telling you to do. All Stewards are trained to the highest standard and will tell you what to do and where to go in an emergency.

What should I do in an emergency?

If a Steward suspects that you are concealing something that is not permitted into the Stadium, then you might be searched.However you will be asked to produce the item, and if you refuse and the Steward still suspects you are carrying something he or she will ask for both you and your adults permission for you to be searched.The search will be conducted sensitively and will be carried out by a specially trained safeguarding steward and a log of the search will be completed.

I am a Child; will I be searched when I come to the Stadium?

You can tell your nearest Steward, alternatively you can request to speak with a specially trained Safeguarding Steward or ask to speak to the Stadium Designated Safeguarding Lead. You can also head to the LFC website, visit the safeguarding section and fill in an <a href="https://liverpoolfc.wufoo.com/forms/zqdyaat1lkp88t/?lfm_medium=marketing-block-other&lfm_source=cms&lfm_content=basic-page-formatted-text&lfm_page=%2Finfo%2Fliverpool-fc-safeguarding&lfm_campaign=other-marketing-blocks&lfm_page_position=3">online form</a>.

How do I report something I am worried about?

Liverpool FC have a dedicated team dealing with disabled supporters enquiries and tickets, the LFC website is also a good place to find information.Before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents listed below. The details of those documents will be kept on our records and will not be requested again. We are unable to process any tickets until we have received the required documentation. The below documentation can be submitted by accessing the contact page on the website, emailing <a href="mailto:disability@liverpoolfc.com">disability@liverpoolfc.com</a> or in writing to:Liverpool Football Club, Disability Ticketing TeamTicket OfficePo Box 204L69 3JFThe documentation you will need to provide includes<ul><li>A letter from the Department of Works and Pensions confirming your entitlement to the higher or middle rate mobility/care component of Disability Living Allowance.</li><li>A letter from your GP confirming the nature of your disability</li><li>A letter confirming you receive Enhanced rate of Personal Independent Payment (PIP)</li><li>BD8 Certificate (Visually Impaired supporters only)</li></ul>To contact the dedicated disability team by phone, please call 0151 2642500 and select the disability option, or you can email at <a href="mailto:disability@liverpoolfc.com">disability@liverpoolfc.com</a>.

I want to take my disabled child to a match at Anfield, how do I get tickets?

Going to a match at Anfield

We expect all LFC staff to behave in an exemplary manner.If you feel an LFC Member of staff has behaved poorly, please fill in <a href="https://liverpoolfc.wufoo.com/forms/zqdyaat1lkp88t/">this form</a>. It will go to the LFC Safeguarding team. A member of this team will be in touch with you as soon as possible after that. LFC Allegations policy is available, please email <a href="mailto:safeguarding@liverpoolfc.com">safeguarding@liverpoolfc.com</a>.

I have a concern about the conduct of a member of LFC Staff? What should I do?

Go to the <a href="https://foundation.liverpoolfc.com/">LFC Foundation website</a> all details of community activities can be found here.

My child wants to join a community activity run by Liverpool FC.

Fill in <a href="https://liverpoolfc.wufoo.com/forms/zqdyaat1lkp88t/">this form</a>. It will go to the LFC Safeguarding team. A member of this team will be in touch with you as soon as possible after that.

SafeguardingSafeguarding FAQ's

Going to a match at Anfield

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