Liverpool Football Club have released the following information regarding the Reds' FA Cup third round tie, to be played at Anfield on Sunday, January 5 with kick-off at 3pm GMT.
A number of fans enrolled onto the Auto Cup Ticket Scheme have had their payments fail and have still not purchased a ticket - they have been notified via email and text message where possible.
Tickets can still be purchased on Friday, December 27 and Saturday, December 28, before all seats are released for sale on Monday, December 30.
Seats will not otherwise be guaranteed once all remaining tickets for the fixture are released for sale.
All members of the Auto Cup Ticket Scheme should check that their payment has been successfully taken; this can be done by logging in here, selecting 'My Account' and then 'Purchase History'.
If payment has been successful, the status against the game, The FA Cup with Budweiser, will read 'PRINT'.
If payment has been unsuccessful, the game, The FA Cup with Budweiser, will not show.
In this instance, supporters wishing to attend the game should purchase a ticket independently by calling 0843 170 5555 (overseas +44 151 907 9399) or visiting the ticket office by Saturday, December 28.
If members of the Auto Cup Ticket Scheme do not purchase a ticket for this fixture, this will result in removal from the scheme.
LFC v Oldham further sale information
A further sale for the fixture against Oldham Athletic will take place from 8.15am GMT on Monday, December 30.
Tickets will be available on general sale from the ticket office at Anfield only.
Tickets will be available online and via the booking line for members only, who have not yet purchased a ticket. Members can also purchase their tickets at the ticket office.